It runs on OpenAI‘s GPT, which is the same technology that is going into Microsoft’s Bing search engine.
The feature, called “My AI,” is at the top of users’ chat feeds and can only be removed by paying members.
This has led to online criticism, and people aren’t sure how the app uses location info.
Snap said that My AI is a “experimental, friendly chatbot” that can do things like answer questions, give tips, and plan trips.
But it said that the tool might not always be right and that its answers “may contain biased, wrong, harmful, or misleading content.”
My AI is now used by millions of people around the world. It was first made available to people who paid for it.
By paying £3.99 per month for Snapchat+ in the UK, users get access to customization features like “My AI” and “pinning” and “unpinning” features.
Snap told the BBC that the “vast majority” of people who had early access to My AI liked it, and that millions of texts were sent every day.
“We’ve appreciated all of the feedback from our passionate community as we continue to improve the experience.”
Location, Location, Location
Some unhappy users in the US “review bombed” the app. Techcrunch, a news site, said that Snapchat got a lot of one-star reviews on Apple’s App Store.
But the reviews in the UK have been less harsh.
There are some negative reviews in the app store, but some of these are from people who can’t use the function.
It’s been praised a lot, and people in the UK are increasingly asking it to rank stars or name the best player in the Premier League.
Snap has also been criticized for not making it clear if the robot can access private information, like location data.
In response, Snap wrote a blog post about how location data is used in My AI and made it clear that the robot “does not collect any new location information” from its users.
“Snapchat will never know where you are unless you give them permission to do so,” it said.
It also said that it had improved My AI to “make it clear when it knows where a Snapchatter is and when it doesn’t.”
“Privacy is a core value for us, and it’s important to how we help people communicate visually with their friends and family,” it said.
“We try to collect as little data as possible across our app, and we want to be as clear as possible with our users about how each of our products uses their data.”
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